Description
We are seeking a highly experienced Infrastructure Tower Lead to spearhead our Managed Security Services (MSS) operations. In this critical role, you will assume full ownership of the Infrastructure Security Tower, ensuring the 24x7 availability and peak performance of our core security platforms. You will lead a dedicated team of specialists responsible for FortiGate Firewalls, FortiADC load balancers, FortiAuthenticator IAM systems, and Endpoint Security. Your primary mission will be to guarantee strict adherence to SLAs, maintain compliance with rigorous standards like NCA and ISO 27001, and drive continuous improvement. This position requires deep technical expertise in the Fortinet Security Fabric, advanced networking, and proven leadership in an MSS environment. You will be responsible for governance, comprehensive reporting, and strategic oversight of all operational activities, from patch management to incident response. If you are a strategic leader with a passion for cybersecurity infrastructure, we invite you to apply.
Requirements
1. Deep technical expertise in the Fortinet Security Fabric, specifically FortiGate, FortiADC, FortiAuthenticator, and EMS.
2. Proven experience managing High-Availability (HA) firewall clusters and ADC load balancers.
3. Strong knowledge of dynamic routing protocols, particularly BGP, including session monitoring and route injection.
4. Hands-on experience with SSL/TLS offloading, web application firewalls (WAF), and global server load balancing (GSLB).
5. Demonstrated ability to lead a team of technical specialists in an MSS or 24x7 operations environment.
6. Expertise in ITIL processes for incident, change, and problem management.
7. Experience with patch management, firmware upgrades, and configuration backup/restore procedures for security appliances.
8. Strong understanding of enterprise VPN technologies and posture checking mechanisms.
Desirable
1. Fortinet NSE 7 certification or higher.
2. ITIL Foundation or Expert certification.
3. Familiarity with compliance standards such as NCA, CST, ISO 27001, or 3GPP.
4. Experience with SIEM integration for log correlation and analysis.
5. Knowledge of SNMP-based monitoring tools and platforms.